Terms and Conditions

Last Updated: January 2025

1. Agreement to Terms

Welcome to Jasmine Ridge Reserve. These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and Jasmine Ridge Reserve ("Company," "we," "us," or "our") regarding your use of our website at https://jasmineridgereserve.com and all associated services, including hotel accommodations and casino gaming facilities.

By accessing or using our website and services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not use our services.

2. Eligibility and Account Registration

2.1 Age Requirements

You must be at least 18 years of age to:

• Create an account on our website
• Make reservations for accommodations
• Access casino gaming facilities
• Participate in any gaming or gambling activities

We reserve the right to verify your age at any time. Failure to provide valid age verification may result in account suspension and cancellation of services without refund.

2.2 Account Registration

To access certain features, you may be required to create an account. You agree to:

• Provide accurate, current, and complete information
• Maintain and update your information promptly
• Maintain the security of your password and account credentials
• Accept responsibility for all activities under your account
• Notify us immediately of any unauthorized access or security breach

2.3 Account Termination

We reserve the right to suspend or terminate your account at any time if:

• You violate these Terms
• You provide false or misleading information
• Your account is used for fraudulent or illegal activities
• We determine, in our sole discretion, that such action is necessary

3. Hotel Reservations and Accommodations

3.1 Booking Process

When making a reservation:

• All rates are quoted in EUR unless otherwise specified
• Rates are subject to availability and may change without notice
• A valid credit card is required to guarantee your reservation
• You will receive a confirmation email upon successful booking
• Special requests are subject to availability and cannot be guaranteed

3.2 Check-In and Check-Out

3.3 Payment Terms

• Payment is due at the time of booking unless otherwise specified
• We accept major credit cards (Visa, Mastercard, American Express)
• Incidental charges will be authorized upon check-in
• All charges must be settled before check-out
• Currency conversion fees may apply for international transactions

3.4 Cancellation and Modification

Standard Cancellation Policy:

• Free cancellation up to 48 hours before check-in date
• Cancellations within 48 hours: first night charge applies
• No-shows: full reservation charge applies
• Modifications subject to availability and rate changes

Special Rate Cancellation Policy:

• Non-refundable rates cannot be cancelled or modified
• Special promotional rates may have specific cancellation terms
• Group bookings may have different cancellation policies

3.5 Guest Conduct

Guests are expected to:

• Respect other guests and hotel property
• Comply with all hotel policies and Finnish laws
• Not engage in illegal activities on the premises
• Not smoke in designated non-smoking areas
• Keep noise to acceptable levels, especially during quiet hours (10 PM - 8 AM)
• Report any damages or issues immediately

Violation of conduct policies may result in immediate eviction without refund and potential legal action.

4. Casino Gaming Services

4.1 Gaming Regulations

All casino gaming activities are subject to:

• Finnish gaming and gambling laws and regulations
• Casino house rules posted on premises
• Age verification requirements (18+ years)
• Responsible gaming guidelines
• Anti-money laundering compliance procedures

4.2 Responsible Gaming

We are committed to promoting responsible gaming. We provide:

• Self-exclusion programs
• Deposit and time limits
• Access to problem gambling resources
• Staff trained to identify problem gambling behaviors
• Information about gambling addiction support services

Problem Gambling Resources:

• Peluuri (Finnish problem gambling helpline): 0800 100 101
• Website: www.peluuri.fi

4.3 Gaming Rules

• All gaming decisions made by casino staff are final
• Disputes must be raised immediately with pit supervisor
• Security surveillance is in operation at all times
• Cheating or collusion will result in immediate expulsion and prosecution
• Management reserves the right to limit or refuse bets
• Minimum and maximum bet limits apply to all games

4.4 Winnings and Payouts

• Winnings are paid according to posted game rules and paytables
• Large winnings may require identity verification and tax documentation
• Payment methods vary based on amount and local regulations
• Currency exchange rates apply to international transactions
• We comply with all tax reporting requirements under Finnish law

5. Intellectual Property Rights

5.1 Our Content

All content on our website, including but not limited to:

• Text, graphics, logos, images, and photographs
• Audio and video content
• Software and code
• Design, layout, and compilation
• Trademarks, service marks, and trade names

is the exclusive property of Jasmine Ridge Reserve or our licensors and is protected by Finnish and international copyright, trademark, and intellectual property laws.

5.2 Limited License

We grant you a limited, non-exclusive, non-transferable license to:

• Access and use our website for personal, non-commercial purposes
• Print or download content for personal reference

You may NOT:

• Reproduce, distribute, or publicly display our content
• Modify or create derivative works
• Use our content for commercial purposes without written permission
• Remove copyright or proprietary notices
• Use automated systems (bots, scrapers) to access our website

6. User-Generated Content

6.1 Submissions

By submitting content (reviews, comments, photos, etc.) to our website, you:

• Grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, and display your content
• Represent that you own or have rights to the submitted content
• Warrant that your content does not violate any third-party rights
• Agree that we may use your content for marketing and promotional purposes

6.2 Content Standards

User-generated content must not:

• Contain offensive, defamatory, or inappropriate material
• Violate any laws or regulations
• Infringe on intellectual property rights
• Contain viruses or malicious code
• Impersonate any person or entity
• Contain spam or unauthorized advertising

We reserve the right to remove any content that violates these standards without notice.

7. Privacy and Data Protection

Your use of our services is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

Key points:

• We comply with GDPR and Finnish data protection laws
• We use cookies and tracking technologies
• You have rights regarding your personal data
• We implement appropriate security measures

8. Disclaimers and Limitation of Liability

8.1 Service Availability

Our website and services are provided "AS IS" and "AS AVAILABLE" without warranties of any kind, either express or implied, including but not limited to:

• Warranties of merchantability or fitness for a particular purpose
• Warranties of non-infringement
• Warranties regarding accuracy, reliability, or completeness of content
• Warranties regarding uninterrupted or error-free service

8.2 Service Interruptions

We do not guarantee that:

• Our website will be available at all times
• Services will be uninterrupted or error-free
• Defects will be corrected promptly
• The website is free from viruses or harmful components

8.3 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, JASMINE RIDGE RESERVE SHALL NOT BE LIABLE FOR:

• Indirect, incidental, consequential, or punitive damages
• Loss of profits, revenue, data, or business opportunities
• Personal injury or property damage (except where caused by our negligence)
• Acts or omissions of third-party service providers
• Events beyond our reasonable control (force majeure)

IN ANY EVENT, OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT PAID BY YOU FOR THE SPECIFIC SERVICE GIVING RISE TO THE CLAIM.

8.4 Exclusions

Some jurisdictions do not allow limitations on implied warranties or exclusion of certain damages. In such cases, our liability will be limited to the extent permitted by law.

9. Indemnification

You agree to indemnify, defend, and hold harmless Jasmine Ridge Reserve, its affiliates, officers, directors, employees, agents, and licensors from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising from:

• Your use or misuse of our services
• Your violation of these Terms
• Your violation of any third-party rights
• Your violation of any applicable laws or regulations
• Content you submit or transmit through our services
• Your fraudulent or illegal activities

10. Third-Party Services and Links

Our website may contain links to third-party websites or services that are not owned or controlled by Jasmine Ridge Reserve. We:

• Have no control over third-party content, privacy policies, or practices
• Are not responsible for third-party services or their availability
• Do not endorse or assume liability for third-party content
• Recommend reviewing third-party terms and privacy policies

11. Force Majeure

We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to:

• Natural disasters (earthquakes, floods, storms)
• Acts of war, terrorism, or civil unrest
• Government actions or regulations
• Pandemics or public health emergencies
• Labor disputes or strikes
• Utility failures or telecommunications outages
• Supplier or vendor failures

In such events, we will make reasonable efforts to minimize disruption and may offer alternative arrangements or refunds at our discretion.

12. Governing Law and Dispute Resolution

12.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of Finland, without regard to its conflict of law provisions.

12.2 Dispute Resolution

In the event of any dispute arising from these Terms or use of our services:

1. Informal Resolution: We encourage you to contact us first to seek informal resolution
2. Mediation: If informal resolution fails, parties agree to attempt mediation
3. Arbitration: Unresolved disputes shall be submitted to binding arbitration in Finland under Finnish Arbitration Act
4. Court Jurisdiction: If arbitration is not applicable, disputes shall be resolved in the competent courts of Finland

12.3 Class Action Waiver

You agree that disputes will be resolved on an individual basis only. You waive any right to participate in class actions, class arbitrations, or representative proceedings.

13. Modifications to Terms

We reserve the right to modify these Terms at any time. Changes will be effective when:

• Posted on our website with updated "Last Updated" date
• Notified via email for material changes (if you have an account)

Your continued use of our services after changes constitute acceptance of the modified Terms. If you do not agree with changes, you must discontinue use of our services.

14. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable:

• Such provision shall be modified to the minimum extent necessary to make it valid and enforceable
• If modification is not possible, the provision shall be severed
• The remaining provisions shall remain in full force and effect

15. Waiver

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. Any waiver must be in writing and signed by an authorized representative.

16. Assignment

You may not assign or transfer these Terms or your rights and obligations without our prior written consent. We may assign these Terms without restriction. Any attempted assignment in violation of this section is void.

17. Entire Agreement

These Terms, together with our Privacy Policy and Refund Policy, constitute the entire agreement between you and Jasmine Ridge Reserve regarding use of our services and supersede all prior agreements and understandings.

18. Special Provisions for Finnish Residents

In accordance with Finnish consumer protection laws:

• Consumers have statutory rights that cannot be excluded or limited by contract
• These Terms do not affect your statutory consumer rights
• Finnish Consumer Disputes Board is available for dispute resolution
• Additional protections may apply under Finnish Consumer Protection Act

19. Language

These Terms are prepared in English. In case of any discrepancy between English and translated versions, the English version shall prevail to the extent permitted by law.

20. Contact Information

21. Acknowledgment

BY USING OUR WEBSITE AND SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS AND CONDITIONS.

Effective Date: These Terms are effective as of the date of your first use of our services or the "Last Updated" date shown above, whichever is later.